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Monday, September 25, 2023

Kino Servín on the roles that led him to his present work, his love of languages, and the way he seems like he could be his genuine self at HealthSherpa

HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be important to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.


Up to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.

I come from a predominantly Latino group; a number of people in the neighborhood don’t converse English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re concerned about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely concerned about eager to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in some other job.


I’m arising on three years at HealthSherpa and we’re about to enter what will likely be my third Open Enrollment Interval (OEP). I’ve carried out a variety of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want with a purpose to excel of their work.

Total, I’m most happy with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve carried out right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will probably really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some factor of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it immediately. These are alternatives to be taught one thing new, and your group will enable you determine it out. It’s important to help one another in our work, in order that we will additional deepen our information base.


I really like working towards languages and translating for folk in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a talent, nevertheless it’s additionally a strategy to be taught extra concerning the world.

I’m bilingual in Spanish and English and in addition discovered Japanese as a baby. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.


Need to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!

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